Privacy Policy - Mortgages365
Effective Date: 17th July, 2025
Website: www.mortgages365.ca
Mortgages365 is committed to protecting the privacy and personal information of every visitor, client, and applicant who interacts with our website or services. This Privacy Policy explains how we collect, use, store, and protect your data in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
By using our website or submitting information through our forms, you agree to the practices described in this policy.
1. Information We Collect
Personal Information When you engage with Mortgages365, we may collect information such as:
- Full name
- Contact details (email address, phone number, mailing address)
- Employment and income details
- Credit history and financial obligations
- Property-related goals and mortgage needs
This information is collected through forms, consultations, applications, and direct communications with our team.
Website and Technical Data
We may also collect non-identifiable data to help improve our website performance and user experience, including:
- IP address and device type
- Browser version and operating system
- Website usage behavior and session activity
- Cookies and analytics tools that monitor how users interact with the site
You can choose to manage or disable cookies in your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To assess mortgage eligibility and provide tailored financing options
- To connect you with suitable lenders and financial institutions
- To complete applications and manage the mortgage process
- To verify your identity and evaluate credit history when required
- To communicate updates, documentation needs, or mortgage options
- To improve our services, technology, and client experience
- To send relevant educational or promotional content when you opt in
We only use your data in ways that support your mortgage goals and comply with Canadian privacy regulations.
3. Consent and Communication
Your consent is required before collecting or using personal information. In most cases, submitting a form or contacting us serves as implied consent to use that information for your mortgage-related needs.
You can withdraw consent or unsubscribe from marketing communications at any time. This will not affect your access to our services.
4. Information Sharing
Mortgages365 only shares your personal information when necessary and with your full knowledge. Your data may be shared with:
- Lenders, credit unions, and financial partners for the purpose of obtaining mortgage products
- Licensed third-party service providers assisting in document processing, underwriting, or analytics
- Legal or regulatory authorities when required by law
We never sell or trade your personal information for marketing or commercial gain.
5. Data Storage and Retention
All data is stored securely using encrypted systems and strict access controls. We retain personal information only as long as needed to fulfill the purposes outlined in this policy or to meet regulatory and legal obligations.
When no longer required, your information is securely archived or permanently deleted.
6. Security and Safeguards
We implement administrative, physical, and technical safeguards to protect your information. These measures include secure servers, encrypted transmissions, restricted internal access, and regular system reviews.
While no method of transmission over the internet is guaranteed to be 100 percent secure, we are committed to maintaining best practices and promptly addressing any vulnerabilities.
7. Your Rights
You have the right to access, review, correct, or request the deletion of your personal information at any time. You also have the right to inquire about how your data has been used or shared.
To exercise these rights, contact our privacy officer using the information at the end of this policy. We respond to all formal privacy requests within a reasonable time frame.
8. Third-Party Links
Our website may contain links to third-party websites or tools. This policy does not apply to external websites, and we are not responsible for their privacy practices. We recommend reviewing their privacy policies before submitting any information.
9. Policy Updates
Mortgages365 may update this policy periodically to reflect changes in legal requirements or business practices. Any updates will be posted on this page with the revised effective date.
We encourage visitors to review this policy regularly to stay informed about how we protect personal information.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
- Address: 11 Steinway Blvd Suite # 13 Etobicoke, M9W 6S9, Canada
- Email: info@mortgages4all.com
- Phone: +1 (647) 366-9650
